Returns
What's your return policy?
Purchases made directly from Dame Products via dame.com may be returned within 60 days of receipt for a website credit, which never expires. Due to the intimate nature of our products, we do not accept physical returns — so you'll never need to ship anything back.
Credits are applied to the purchase price of the product and do not include the cost of original shipping. If a gift card was used for your purchase, your credit will be issued as a gift card.
How do I start my return?
To initiate a return, reach out to our customer service team at support@dameproducts.com.
What if I bought my product from another website, retailer, or store?
Purchases made with other vendors are subject to those vendors’ policies. Other vendors’ policies will vary. Always review a vendor’s return policy before purchase.
Defective products are under warranty for three years with proof of purchase, regardless of where they were purchased from. See Warranty for details.
What if my product is defective?
Defective products are under warranty for three years with proof of purchase. See Warranty for details.