What's your return policy?
Purchases made directly from Dame Products via dameproducts.com may be returned within 60 days of receipt for a refund in the form of a website credit, which never expires. Credits are for the price of the product, and do not include the cost of shipping. Please contact our customer service team at support@dameproducts.com to inform us that you would like to return your purchase, and we will provide instructions on how to start your return.
If a gift card is used for a purchase, refunds will go back to the customer in the form of a gift card.
How do I start my return?
Please contact our customer service team at support@dameproducts.comto inform us that you would like to return your purchase. Refunds will be processed in the form of a gift card for store credit.
What if I bought my product from another website, retailer, or store?
Purchases made with other vendors are subject to those vendors’ policies. Other vendors’ policies will vary. Always review a vendor’s return policy before purchase.
Defective products are under warranty for three years with proof of purchase, regardless of where they were purchased from. See Warranty for details.
What if my product is defective?
Defective products are under warranty for three years with proof of purchase. See Warranty for details.
